Legal notice

MAYA — LEGAL NOTICE

Last Updated: September 13, 2026

Welcome to MAYA. This Legal Notice applies to the MAYA online store and website, including all products, content, services, and transactions made through our website.

By accessing or using our website, you acknowledge that you have read and understood this Legal Notice and agree to comply with our applicable store policies, including our Terms of Service, Privacy Policy, Refund & Return Policy, and Shipping Policy.

1. BUSINESS INFORMATION

Brand Name: MAYA
Legal Business Name: [MAYA]
Website: Mayahaircare.com
Business Address: [8852,162nd street,Jamaica, NY 11432]
Email: [support@mayahaircare.com]

MAYA is an online retailer specializing in premium hair styling tools, hair-care products, accessories, and related beauty products.

The MAYA brand name, logos, product names, designs, images, graphics, written content, and other brand materials are owned by or used with authorization by the business operating MAYA.

Important: Shopify itself is not the seller of MAYA's products. The purchase contract for products sold through this store is between MAYA and the customer. Shopify states that the merchant is responsible for its products, transactions, refunds, customer service, and applicable legal requirements.

2. USE OF THIS WEBSITE

You may use the MAYA website for lawful personal and shopping purposes.

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with or disrupt the website.
  • Attempt to gain unauthorized access to our systems.
  • Copy, reproduce, distribute, or commercially exploit MAYA content without permission.
  • Use our trademarks, branding, product images, or content in a way that could create confusion regarding an affiliation with MAYA.
  • Submit fraudulent orders or payment information.
  • Use automated systems to improperly access or collect information from our website.

MAYA reserves the right to refuse or cancel orders that appear fraudulent, unauthorized, abusive, or otherwise inconsistent with our policies or applicable law.

3. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, specifications, images, pricing, availability, and other information displayed on our website are accurate and current.

However, product photography may vary slightly from the actual product due to lighting, photography, screen settings, manufacturing updates, packaging changes, or supplier variations.

MAYA reserves the right to correct errors, update product information, change prices, modify product specifications, or discontinue products at any time without prior notice, subject to applicable law and any rights that apply to an order already accepted.

Where a product has specific technical specifications, customers should rely on the specifications stated on the applicable product page and accompanying documentation.

4. HAIR-CARE AND BEAUTY INFORMATION

Information provided on the MAYA website concerning hair care, styling, beauty routines, or product use is provided for general informational purposes only.

Product information is not intended to constitute medical advice, diagnosis, or treatment.

Customers should follow the product's instructions and safety information. If you have a known allergy, sensitivity, or other concern regarding a product or ingredient, review the applicable product information and consult an appropriate professional when necessary.

MAYA does not guarantee that a particular product will produce a specific cosmetic result for every customer.

5. ELECTRICAL BEAUTY DEVICES

Certain MAYA products may contain electrical heating, airflow, or styling components.

Customers should:

  • Follow all instructions supplied with the product.
  • Use products only as intended.
  • Keep electrical products away from water unless specifically designed for such use.
  • Inspect cords, plugs, and devices before use.
  • Stop using a product if it appears damaged or malfunctions.
  • Follow all applicable safety instructions supplied with the product.

Do not modify, disassemble, or attempt unauthorized repairs of electrical products.

Product-specific safety instructions take priority over general information contained on this website.

6. THIRD-PARTY SUPPLIERS AND FULFILLMENT

MAYA may work with third-party manufacturers, suppliers, fulfillment providers, shipping carriers, payment processors, technology providers, and other service providers to manufacture, process, fulfill, ship, or support customer orders.

Some products may be shipped directly from a third-party fulfillment location.

This does not change the customer's relationship with MAYA as the seller of the products purchased through our store.

Where required, MAYA will provide customers with applicable shipping, fulfillment, customs, or other relevant information.

Shopify specifically notes that merchants using third-party fulfillment or dropshipping should disclose that products may be shipped by a third party from another location.

7. PRICES AND ORDERS

All prices displayed on the MAYA website are subject to change without notice.

MAYA reserves the right to correct pricing or listing errors.

An order confirmation does not necessarily constitute final acceptance of an order where an obvious pricing, inventory, technical, payment, or other error has occurred.

If we need to cancel or modify an order because of an error or other legitimate reason, we will make reasonable efforts to notify the customer and provide any refund required by applicable law.

8. SHIPPING AND DELIVERY

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Delivery may be affected by circumstances outside MAYA's reasonable control, including:

  • Carrier delays
  • Weather
  • Natural disasters
  • Holidays
  • Customs processing
  • Transportation disruptions
  • Incorrect or incomplete shipping information
  • Other unforeseen circumstances

Customers are responsible for providing accurate shipping information when placing an order.

For current shipping estimates and procedures, please review our Shipping Policy.

9. RETURNS AND REFUNDS

Returns, exchanges, cancellations, and refunds are governed by our Refund & Return Policy.

Customers should review that policy before purchasing.

Nothing in this Legal Notice is intended to limit any consumer rights that cannot legally be excluded or limited under applicable law.

10. INTELLECTUAL PROPERTY

All MAYA website content, including but not limited to:

  • MAYA name and logo
  • Product names
  • Product photography
  • Product descriptions
  • Graphics
  • Website design
  • Marketing materials
  • Written content
  • Videos
  • Original artwork
  • Brand concepts and visual materials

may be protected by copyright, trademark, trade dress, or other intellectual-property laws.

You may not reproduce, copy, modify, distribute, sell, publish, or commercially exploit MAYA intellectual property without prior written authorization.

MAYA also respects the intellectual-property rights of third parties. Shopify's current Terms likewise require merchants to respect applicable third-party intellectual-property rights.

11. THIRD-PARTY SERVICES AND LINKS

Our website may contain links, integrations, payment services, applications, or other functionality provided by third parties.

MAYA does not control and is not responsible for the content, privacy practices, availability, security, or policies of third-party websites or services.

Your use of third-party services may be subject to the terms and policies of those third parties.

12. WEBSITE AVAILABILITY

We make reasonable efforts to keep the MAYA website available and functioning properly.

However, we do not guarantee that the website will always be:

  • Available without interruption;
  • Free from errors;
  • Free from bugs or technical issues; or
  • Free from security vulnerabilities.

The website may occasionally be unavailable due to maintenance, updates, technical problems, or circumstances outside our reasonable control.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, MAYA will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products purchased through the website, except where such limitation is prohibited by law.

Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded or limited, including rights and protections provided to consumers under applicable law.

14. CHANGES TO THIS LEGAL NOTICE

MAYA may update this Legal Notice from time to time to reflect changes to our business, website, products, services, or applicable legal requirements.

The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after an updated Legal Notice is posted constitutes acceptance of the updated notice to the extent permitted by applicable law.

15. GOVERNING LAW

To the extent permitted by applicable law, this Legal Notice and your use of the MAYA website will be governed by the laws applicable to the jurisdiction in which the MAYA business is legally established, without regard to conflict-of-law principles.

Any mandatory consumer-protection rights applicable to you remain unaffected.

[IMPORTANT: Business Jurisdiction is in NYC]